Terms of sale — Talent+ and Client+ credits

Talent+ is sold by Jean Gilbert UWUJINEZA, sole trader (French micro-entrepreneur), SIRET 931 276 778 00012, publisher of the MIPOconnect platform (address and contact in the legal notice). Prices without VAT: VAT not applicable, article 293 B of the French General Tax Code. Before any payment, the Talent+ page shows you: the features included, the price in your currency, the duration, the renewal conditions, and the right of withdrawal. You confirm your order after reading these terms.

Without a subscription, a talent can apply to 5 gigs a month and keep 3 photos in their portfolio. Talent+ adds:

• unlimited applications;
• instant alerts as soon as a gig matches your trades;
• favourites and saved searches;
• advanced search (budget, start date, availability);
• a 12-photo portfolio;
• personal statistics and tips;
• the Talent+ badge visible to clients;
• your applications shown first to clients.

Talent+ increases your visibility but does not guarantee being chosen by a client, nor a number of gigs or an income.

• Monthly plan: about €3 a month, shown in your local currency at the day’s rate, rounded.
• Weekly pass: about €1 (660 FCFA) for 7 days, shown in your local currency at the day’s rate, rounded.
• The price that applies is the one shown at payment, all taxes included. No hidden fees are added; any fees charged by your Mobile Money operator remain yours.
• In countries where paying in the local currency is not possible yet, the price is fixed and paid by bank card in US dollars: $3 a month, $1 for the weekly pass, $1 a month at the founder price. Your bank may add exchange fees, which are yours to pay.
• Founder price (launch offer): the first 200 talents who buy the monthly plan pay half price (about €1.50 a month, shown in your local currency and rounded down) for their first 3 paid months, even with a pause between them. A place is given at the first confirmed payment; a refunded payment frees the place. The weekly pass is not included. The places left are shown on the Talent+ page and at sign-up.
• Every new talent receives 14 days of Talent+ for free, once, when their Talent space opens: during these 14 days, all the Talent+ features (section 2) are free. The trial stops on its own: no payment is asked at the end of the trial unless you subscribe.

• The monthly plan lasts one month from payment. It is not renewed automatically: nothing is taken at the end. You are told before it ends, and you renew yourself from the Talent+ page if you wish.
• The weekly pass lasts 7 days and is not renewed: it stops on its own.
• A payment made before the end of a period is added after it: no day is lost.

Payment is made from the Talent+ page, through external payment providers: by Mobile Money with pawaPay (or Moneroo in countries pawaPay does not cover), or by bank card with Moneroo and Stripe. The platform does not store your banking details: your card number is entered with the provider, and your Mobile Money PIN with the provider or your operator. We only receive the result of the payment (see the privacy policy). Each payment is a one-off and gives no authorisation for future payments. Talent+ is switched on as soon as the provider confirms the payment; a failed or cancelled payment switches nothing on. Without a new payment, Talent+ stops at the end of the current period.

• There is nothing to cancel: as no payment is renewed automatically, simply do not renew. For any question, use the Contact us form.
• You keep your benefits until the end of the period already paid. No fee for stopping.
• Deleting your account also ends Talent+.

• If you are a consumer, you have 14 days from subscribing to withdraw, without giving a reason, through the Contact us form (use “Talent+ withdrawal” as the subject).
• Talent+ starts as soon as you pay because you expressly ask for it when paying (tick box before the payment). In that case, if you withdraw, you only pay for the days already gone by; the rest is refunded.
• The refund is made within 14 days of your request, by the same means of payment.

Apart from the right of withdrawal, a period that has started is not refunded. However, if Talent+ is unavailable for more than 72 hours in a row through the publisher’s fault, the time lost is added to your subscription free of charge.

• If your account is suspended during a check and no breach is found, the suspension time is added to your subscription free of charge.
• If your account is suspended or deleted for a serious breach of the terms of use, the subscription ends without a refund of the current period, unless the law provides otherwise.
• The publisher may briefly interrupt the service for maintenance and tries to give notice.

A price change or a reduction in features is announced to you by e-mail at least 30 days before it applies, and only affects periods paid afterwards: a period already paid does not change.

If you are a consumer, you benefit from the legal guarantee of conformity for digital content and services (articles L224-25-12 and following of the French Consumer Code): if there is a defect, the publisher fixes it within a reasonable time or, failing that, lowers the price or refunds you.

For any complaint, write to us through the Contact us form; a person on the team answers by e-mail, normally within 30 days. If you are a consumer and the complaint is not resolved, you can turn to a consumer mediator free of charge, whose details are given in the legal notice.

These terms are governed by French law, without depriving a consumer of the protection of the mandatory rules of the country where they live. The dispute rules of the terms of use apply.

Sections 1, 5 and 9 to 13 also apply to the purchase of Client+ credits. The rules specific to credits are as follows.

• What you buy: a pack of credits (10, 35 or 80 credits), added to your Client+ wallet as soon as the provider confirms the payment. 1 credit is used to propose a gig to a talent found with the search; the rules for using credits and getting them back are in the terms of use.
• Price: the one shown in your currency when you pay, all taxes included. The bigger the pack, the cheaper the credit. Any fee charged by your Mobile Money operator is yours to pay. In countries paying in US dollars (see Price above), the 10-credit pack costs $1, the 35-credit pack $3 and the 80-credit pack $5; your bank may add exchange fees.
• No subscription: each purchase is a one-off, nothing is taken afterwards. Bought credits do not expire as long as your account exists.
• Credits cannot be transferred or exchanged for money, except in the refund cases below.
• Right of withdrawal: if you are a consumer, you have 14 days from the purchase to withdraw, through the Contact us form (subject “Client+ credits withdrawal”). As you expressly ask, before paying, to use your credits right away, only the unused credits of the pack are refunded, in proportion to the price paid, within 14 days of your request and by the same means of payment.
• Apart from that right, bought credits are not refunded. However, if the publisher stops Client+ or deletes your account through no fault of yours, unused bought credits are refunded in proportion to the price paid.
• A credit used for a talent who does not answer within 48 hours comes back to your wallet: that is not a refund in money.