Frequently asked questions
Answers to the most common questions about MIPOconnect.
MIPOconnect in general
What is MIPOconnect?
A website that connects people who need a one-off service (clients) with people who do it near them (talents), across Africa. More in the About page.
What does MIPO mean?
MIPO stands for Missions Ponctuelles, French for one-off gigs: MIPOconnect is the African platform dedicated to them.
Which countries and languages?
All 54 African countries, with amounts shown in your local currency. The site is in French, English, Kiswahili and Kinyarwanda; switch with the language selector at the top of the page.
Is it free?
Yes for clients. Talents can apply to 5 gigs a month for free; the Talent+ subscription is optional. MIPOconnect takes no commission on gigs.
Does the site work on a poor connection?
Yes. Pages already opened stay available offline. What you send offline (message, application, gig, profile, report) is kept on your device and sent by itself when the connection is back.
Can I be both a client and a talent?
Yes. One account can open the Client space and the Talent space; add the missing one in Settings > Account.
For clients
How do I post a gig?
In your Client space, click “Post a Gig”, describe the job, place, date and budget, then publish. Talents nearby see it right away.
How do I choose a talent?
Applications arrive in “My Gigs” > “Details”. Look at the profiles, write to talents through the messaging, then accept the one who suits you.
When do I get the talent’s phone number?
As soon as you accept their application. Before that, you talk through MIPOconnect’s messaging, for everyone’s safety.
How do I pay the talent?
Directly, by whatever means you agreed together (cash, Mobile Money…). Gig money does not go through MIPOconnect.
Why mark a gig as completed?
It then counts in your monthly spending (“Expense Tracking”) and confirms to the talent that the job is done. If the talent says they finished it, you get a notification to confirm it in one click.
For talents
How do I find gigs?
In “Find Gigs”, filter by city, distance and category. Without a subscription, you get a summary of new matching gigs every morning; with Talent+, an alert as soon as a matching gig is posted.
How many applications can I send?
5 a month without a subscription (the counter restarts on the 1st), unlimited with Talent+. To prevent abuse, everyone is limited to 20 applications per 24 hours.
How do I get paid?
Directly by the client, as you agreed. Agree on the price and the payment method before you start.
How do I track my income?
In “Income Tracking”. A gig counts as soon as the client marks it as completed, or as soon as you click “I finished this gig” in “My Gigs”. A PDF summary is available every month.
How does the referral programme work?
Share your link from the “Referrals” page, with talents and clients alike. For every 5 people who sign up with it and complete their profile, you earn 14 days of Talent+ for free. And when someone you invited posts their first gig, 7 more days. Up to 180 free days in all.
The Talent+ subscription
What does Talent+ give me?
- Unlimited applications
- Alerts as soon as a gig matches your trades
- Favourites and saved searches, advanced search
- 12-photo portfolio (3 without Talent+)
- Personal statistics and tips
- Talent+ badge and applications shown first to clients
How much does Talent+ cost?
About €3 a month (2,000 CFA francs), or €1 a week (660 CFA francs), converted into your country’s currency. The exact price is shown in “Subscription”. Launch offer: the first 200 monthly subscribers pay half price (about €1.50, or 1,000 CFA francs) for their first 3 months.
Is there a free trial?
Yes: 14 days of Talent+ for free when you first open your Talent space. You can then earn free days through referrals.
How do I pay for and stop Talent+?
Online payment is coming very soon. The subscription has no commitment; all the conditions are in the terms of sale.
Account and safety
What do you do with my data?
It is only used to run the service and is never sold. Everything is explained in the privacy policy.
How do I report a problem or a member?
In the conversation, click “Report” and explain what happened; the person does not know who reported them. You can also write to us through the Contact us form.
I forgot my password.
On the login page, click “Forgot your password?”: you receive a code by e-mail to choose a new one.
How do I delete my account?
In Settings > Account. Deletion is final; your data is erased as described in the privacy policy.
Cannot find your answer? Write to us through the Contact us form.