Terms of use

The MIPOconnect platform is a website dedicated exclusively to Africa. It connects people in Africa who need a one-off service with people who offer to do it near them. MIPOconnect is a service name with no legal personality: the platform is published by a sole trader (French micro-entrepreneur) established in France (“the publisher”, identity and contact details in the legal notice).

• Client: a person (individual, association or company) who posts a gig.
• Talent: a person who offers their services and applies to gigs.
• Gig: one-off work described by a client (moving, cleaning, electrical work, plumbing, tailoring, tutoring, repairs, etc.).
• Member: anyone with an account. One account can have both a Client space and a Talent space.

The MIPOconnect platform is about real work. Every member must follow the rules of the country where they live and of the country where the gig takes place. By signing up, you declare that:

• you have the legal capacity to enter into a contract;
• you have reached the minimum age that the labour law of your country of residence (and that of the place of the gig, if different) requires for the activity offered or requested. For example, if that law forbids an activity before the age of 18, a younger person may neither offer nor accept it;
• you give accurate information and keep it up to date;
• you have only one account, strictly personal, and keep your password secret: anything done from your account is deemed done by you, unless you told us about fraudulent use.

On the platform, you must not insult, discriminate against or threaten anyone, harass, scam or try to scam a member, publish other people’s personal data without their consent, publish photos or texts you do not have the rights to, or disrupt the service (bots, mass sending, intrusion attempts).

You can delete your account at any time from Settings > Account.

Conditions for posting a gig

• A gig can be saved as a draft and then posted. To be posted, it must give a title, a category, a budget, a city (and its country if the city is typed by hand), an estimated duration and a sufficient description.
• The gig must match a real need, to be done by a person, in the country given.

Illegal or fraudulent gigs are forbidden

• Forbidden in particular: unlawful activities, sexual services, child labour, forced labour, counterfeiting, transport of prohibited goods, fake gigs meant to get money or personal data.
• Dangerous work (electricity, welding, working at height, toxic products…) may never be given to a minor where the law forbids it.

Honest description

• You describe the gig accurately and completely: kind of work, place, duration, whether equipment is provided, access conditions, particular risks.
• The budget shown is indicative; the final price is the one you agree on with the talent.

Responsibility for the agreed pay

• You pay the agreed pay directly to the talent, when agreed. The platform does not collect that payment and the publisher does not guarantee it.
• You offer conditions that comply with the applicable labour law (hours, safety, pay) and do not disguise a permanent job as one-off gigs.

Reporting a talent

• From the conversation with a talent, the “Report” button lets you choose a reason (no-show, disrespectful behaviour, suspicious request for money, scam, endangerment, fake profile, other) and explain what happened. The talent does not know who reported them. You can also write to the team through the Contact us form.

Editing or removing a gig

• As long as no application is accepted, you can edit or withdraw a gig. Once a talent is accepted, you tell that talent before any change or cancellation; a cancellation is shown in their space.
• The publisher may remove a gig that breaches these terms or the law; you are told, with the reason.

Client+: finding a talent

• Client+ is an option for clients: on top of posting gigs, you can search talents by trade, city (with a radius), free date and rating, then offer them a gig. Client+ is turned on for free in one click from “Find a talent”.
• Client+ works with credits, with no subscription. Proposing a gig to a talent found with the search uses 1 credit, when the gig is posted. The credit comes back automatically if the talent does not apply to that gig within 48 hours. Proposing another gig to a talent you already contacted costs nothing. Searching, filtering and viewing profiles cost nothing.
• When you turn it on, MIPOconnect offers you 3 credits; the team may offer more. Offered credits have no cash value: they cannot be refunded, exchanged or transferred. During the launch, credits do not expire. Your balance and the history of every movement (credits offered, bought, used, given back) are shown in “My credits”.
• You can buy credits in packs when you need them, from “My credits”, under the terms of sale. Buying is always optional: nothing is charged without your agreement, and posting a gig stays free. Bought and offered credits are counted separately; offered credits are used first.
• You only use the profiles you find to offer a gig through the platform: no canvassing, no copying of profiles, no reselling of information. The publisher may stop your Client+ in case of abuse.

Conditions for signing up

• On top of the common rules, you declare that you hold every right, authorisation, qualification and registration required in your country for your activity: business registration, tax and social obligations, certification for electrical or gas work, work permit for foreign nationals, etc.
• Your profile must give at least a first name, a phone number, an introduction and a country.

Accurate information

• Your introduction, trades, skills, availability and photos match what you really know and can do. Portfolio photos show your own work.

Appearing in the clients’ search

• If you listed at least one trade, your public profile appears in the talent search of Client+ clients. You can leave it at any time by unticking “Appear in the search of Client+ members” in your profile; you can still apply to gigs and share your “Book me” page.

Keeping your commitments to clients

• You only apply to gigs you are able and allowed to do. Once your application is accepted, you keep to what was agreed (date, times, price, quality of work) or warn the client as early as possible if you cannot.
• You do not ask for money before the gig without a clear reason agreed with the client (buying materials, for instance).

No fake profiles

• You must not create a profile in someone else’s name, use photos or reviews that are not yours, or create several accounts.

Safety rules

• You follow the safety rules of your trade and of the place of the gig (protective equipment, electrical instructions, working at height…). You refuse any gig that would endanger you or that the law forbids at your age.
• For your safety, keep your conversations on the platform’s messaging until an application is accepted. Your contact details are only shared after acceptance.

Reporting a client

• From the conversation with a client, the “Report” button lets you choose a reason and explain what happened. The client does not know who reported them. You can also write to the team through the Contact us form.

A role limited to connecting people

• The MIPOconnect website is a tool that lets clients post gigs and talents apply and talk. Neither the platform nor its publisher is the talents’ employer or the one ordering the gigs; no employment contract exists between the publisher and the members.
• The gig contract is made directly between the client and the talent; the publisher is not a party to it and does not set prices.

No collection of gig payments

• The platform does not collect, hold or pass on gig payments, and the publisher takes no commission on them. The platform’s only income is the optional Talent+ subscription, sold to talents, and the optional packs of Client+ credits, sold to clients, by the publisher under the terms of sale.

No guarantee that gigs are done or paid

• The publisher does not check members’ skills, diplomas or licences and guarantees neither that a gig will be done, nor its quality, nor that the pay will be paid.

What the publisher remains responsible for

• These limits do not remove the publisher’s own obligations. The publisher remains responsible for meeting their legal obligations (data protection, informing members, moderating illegal content reported to them), for their own failures, and for the security of the platform. They act diligently when illegal content or behaviour is reported to them.
• The publisher does their best to keep the site working, online and offline, but cannot guarantee a service free of interruptions or errors. Nothing in these terms limits the rights the law grants members on a mandatory basis.

Suspending and deleting accounts

• If these terms or the law are breached, after serious and consistent reports, or to protect other members, the publisher may remove content, suspend an account (temporarily, during a check) or delete it (for a serious or repeated breach).
• The decision is proportionate to how serious the facts are. The person concerned is told, with the reason, unless the law or other people’s safety prevents it.
• An inactive account is never deleted without a prior e-mail warning.

Moderation and complaints

• The team reviews every report and every message received, without discrimination, and keeps a record of its decisions.
• Anyone can challenge a moderation decision (gig removal, suspension, deletion) or make a complaint through the Contact us form. A person on the team reviews it and answers by e-mail; an unjustified decision is reversed.

• Every talent has a personal invitation link, shown on the « Referrals » page of their space. An invited person (talent or client) counts for you if they create their account with this link, open their Talent or Client space within 48 hours of creating the account, and complete their profile: first name, phone and country, plus a presentation for a talent. A person counts only once, and never for themselves.
• For every 5 people who count for you, you receive 14 days of Talent+ for free. When an invited person who counts posts their first gig, you receive 7 more days (once per person). Free days are added after your current subscription or trial, up to 180 days in all per member.
• The referral programme only gives days of Talent+: it guarantees no gig, no accepted application and no income.
• Free days have no cash value, cannot be exchanged or refunded, and do not renew by themselves.
• You see the first name and last-name initial of the people who signed up with your link, whether their profile already counts and whether their first gig earned you days. They know that you invited them.
• Creating fake accounts, inviting your own accounts or buying sign-ups is forbidden. In that case, the publisher may withdraw the reward and apply the measures provided for accounts (suspension or deletion). The publisher may stop or change the programme at any time; rewards already earned are kept.

You remain the owner of what you publish (introduction, photos, gig descriptions…). You allow the publisher, free of charge and for as long as your account exists, to host it, adapt it technically (format, size) and show it on the site for the matchmaking service. You guarantee that you hold the rights to that content, in particular the consent of the people visible in your photos.

How your data is handled is described in the privacy policy, a document separate from these terms: you do not have to “accept” it; it tells you what the platform does with your data and what your rights are.

These terms may change, for instance when the service changes. The date of the last update is shown at the top of the page. For an important change, you are told by e-mail or in the app before it takes effect; if you refuse it, you can delete your account.

• Between the publisher and the members: these terms are governed by French law. If you are a consumer, you keep the protection of the mandatory rules of the country where you live. Before any legal action, write to the publisher through the Contact us form to look for an amicable solution. Failing that, the French courts have jurisdiction, unless a mandatory rule allows a consumer to go to the courts of their own country.
• Between a client and a talent: their agreement is governed by the law of the country where they live or, if they live in different countries, by the law of the place where the gig is done, unless they agreed otherwise. For example, a gig between a client and a talent who both live in Senegal falls under Senegalese law. The publisher is not a party to such disputes, but can be alerted through a report.