Code of ethics

MIPOconnect relies on trust between clients and talents. This code sets out the values every member agrees to follow, and what MIPOconnect commits to in return. It completes the terms of use.

1. Respect

We speak politely, in messages as on site. Insults, threats, harassment and humiliating remarks have no place on MIPOconnect.

2. Equality, without discrimination

We do not turn anyone away because of their origin, ethnicity, nationality, religion, sex, age, disability, family situation or sexual orientation. A gig goes to the person who can do it.

3. Honesty

  • A profile tells the truth: your name, your trades, what you can really do, your own photos.
  • A gig describes a real need, with a clear place, job and budget.
  • We do not promise what we cannot deliver.

4. Keeping one’s word

Once the application is accepted, the talent shows up as agreed and does the work with care; the client is present or reachable and pays what was agreed. If something comes up, we tell the other person as early as possible.

5. Fair pay

The price is set in advance and respected. The client pays the talent in full, at the end of the gig or as agreed. The talent does not ask for money before the gig without a clear reason (buying materials, for instance), and never by surprise.

6. Safety

  • Until an application is accepted, we stay on MIPOconnect’s messaging.
  • We follow the safety rules of the trade and the place (electricity, gas, working at height…). Nobody is pushed into a dangerous task.
  • For a first meeting, we choose a safe place and tell someone close if needed.

7. No child labour

Talents are adults. Nobody gets a minor to work through MIPOconnect, and everyone follows the labour law of their country.

8. Privacy

Contact details received after an accepted application are only used to organise the gig. We do not share them, sell them or use them for anything else.

9. No fraud

Fake accounts, fake profiles, suspicious requests for money, fictitious gigs or sign-ups bought for referrals are forbidden. They harm every member.

10. Report rather than put up with it

If something is wrong, use the “Report” button in the conversation, or write to us through the Contact us form. The reported person does not know who reported them.

11. MIPOconnect’s commitments

  • Review every report, without discrimination, and act in proportion.
  • Be transparent: no commission on gigs, a single optional subscription clearly presented.
  • Protect your data and never sell it (see the privacy policy).
  • Explain our moderation decisions and let you challenge them.
  • Listen to your ideas to improve the service.

12. If the code is not followed

Depending on how serious it is, MIPOconnect may remove content, suspend an account or delete it, as provided in the terms of use. The person concerned is told and can challenge the decision.